

Completely indespensible to anyone interested in the mind
Magnificent essays summarising thinking about mind
A brilliant condensation of various theories of the mind.

Understanding dilemmasThis book is a direct successor to a series of books by one or both authors, which develop the methodology and its application. This one applies it to the question of effective leadership, and makes a valuable contribution to a generally overcrowded field. In particular, it adds to understanding of the particular skill of an effective leader and also helps to build an operational understanding of what is meant by 'managing a culture'. The book can be read and used without reference to the earlier works, but Building Cross-Cultural Competence is particularly useful in providing an extended statement of the principles and dimensions summarized in the first 2 chapters of 21 Leaders.
The nine opening pages of the Introduction provide a succinct overview of the main thesis, described as a 'metatheory of leadership'. They argue that leaders 'manage culture' by fine-tuning and reconciling dilemmas and that that culture then runs the organization. Outstanding leaders are particularly adept at reconciling dilemmas - they make the necessary distinctions yet integrate them into a viable whole. The authors conceptualise apparently opposed values (eg individualism versus communitarianism) as being the opposite ends of a continuum and the test of successful reconciliation being that both values should emerge stronger from the interaction.
The book and most of the examples are based on issues of cross-cultural in the sense of cross-national values, but the principles apply equally wherever there is a potential clash of values - for example in a merger or a major program of change.
Through expanding their methodology and showing how it applies in a wide range of complex situations the authors seek to help leaders :
"Elicit and become aware of major business dilemmas in cross-cultural environments
See dilemma resolution as a crucial ingredient of strategy
Utilize dilemmas as strategic contexts for action
Learn the art of achieving one value through another in a virtuous circle (a process known as through-through thinking)
Learn how transnational entrepreneurs take their stands (preneur) between (entre) contrasting values."
Much of the book is devoted to case studies of the 21 selected leaders. These are not all the 'usual suspects' of the management literature, but include a former Russian Prime Minister and the heads of companies in a variety of industries and from a range of nations. Each is well-written and argues its particular points in a way that gives depth to the main thesis of the book.
One of the 21 books to read for the 21st century

Great introduction to covenant eschatology!

A turning point in my life

Excellent ResourceThese pairs are:
Universalism vs. Particularism
Analyzing vs. Integrating
Individualism vs. Communitarianism
Inner-Directed vs. Outer-directed Orientation
Time as Sequence vs. Time as Synchronization
Achieved Status vs. Ascribed Status
Equality vs. Hierarchy
They make the point that capitalism is not a choice for or against but a range of behaviours made up of a multiplicity of choices. Using their grid and research data, they position various countries on this range.
As someone who works and lives in a country where I was not born, I found the book a very useful frame for looking at my adopted work environment.
I really call this 4.5 stars, the -.5 is because sections of it are much more dated than others and there are places where I think the tone of the book is lessened by the authors' temptation to give in and make value judgements.
An absolutely fascinating bookI found this to be an absolutely fascinating book. I was always aware of the cultural differences between various countries, but this book did an excellent job of defining those differences, and showing how they affect the way that the country does business. If you are interested in any of these seven countries, or interested in international business, then I highly recommend this book to you.
I wish this weren't out of print!For example, if you are in a situation where you see your friend at fault in a car accident, and you are called upon to testify, what do you do? While Americans tend to value truth-telling over loyalty to friends, Asians tend to value loyalty to friends over truth-telling. Both choices are shocking to the opposite: "How can you lie like that?" vs. "How can you let your friend down like that?"
This book looks at a number of cultures and how they differ. It's a fascinating read, and has changed how I look at the world.


Why are those foreigners so hard to deal with?If your work involves people from multiple countries and multiple cultures, this book is required reading. If your work involves understanding culture at all, it is definitely worth a quick read.
Authors Trompenaars and Hampden-Turner share their cultural insights based on broad research - 30,000 interviews and questionnaires so far - which puts this work on solid ground. They distinguish culture along a number of interesting axes, including relationships and rules, group versus individual, feelings, personal Involvement, status, time, inner directed versus outer directed, and national versus corporate culture.
The writing, while not exciting, is clear. And the statistical graphics further clarify and simplify many of the authors' points.
On a personal note, whenever the book authors ascribed a particular cultural aspect to Americans, I naturally tried to locate myself on the USA part of the graph. The surprising part was that although I was often squarely in the "right" place, this was not the case a good amount of the time.
Exceptionally useful and data based
A very informative and insightful book

A Good Read!
A must read for multicultural managers

Well worth a read even if you are not a Tim.
Wonderful reading

Often confusing and trite
Insightful!A must-read for those interested in doing business with Asian firms!


Controversial pioneer in heroin rehabThis book is intense. It may force you to revisit some sticky questions.
At what point is it no longer ethical to force your viewpoint on someone else for the sake of their own good? Is emotional abuse acceptable in certain circumstances? At what point is silence condoning heroin chic?
Not exactly a pleasant read, but well worth the time.
analyses rehab program by model of psychosoc development
This book, essentially collates, combines, and compares theories of how the human mind works, finding parallels, offering interpretations, and finding intersections of ideas. From Frued to Marx, Jung to Blake, it's an amazing trip through explanations of "us," and served as my first introduction to concepts of cybernetics and feedback in mental and information systems.
If you're involved in psychology, social work, programming, writing, anything that touches on the mind and information, get it and read it. You'll be a much richer person for it.